Policies

Policies

Dizzy's Day Nursery has set policies and procedures in place the cover all aspects of the nursery. Full policies are available to parents during opening times from the nursery office. Some key policies have been summarised below.

 

Hygiene and Sickness Policy

 


Hygiene, Sickness, and Infection Control Policy. Effective March 2025

This policy is part of our ‘System of controls’, it has been formulated using information from the Suffolk Health Protection Team, NHS Direct, the Statutory Requirements of the Early Years Foundation Stage (EYFS) and is part of the Nursery’s Health and Safety documentation. Further information for health can be obtained from NHS online advice and the NHS 111 service. 

 We aim to safeguard the health of Nursery children, parents, and staff through: - 

• Clear and comprehensive Risk Assessment, Policies and Procedures. 

• Effective communication with parents 

• Teaching the children about how to keep healthy and developing their competence and independence in self-care routines.

• Rigorous hygiene and infection control practices. 

• Exclusion of children and adults who are unwell for nursery. 

• Prompt and appropriate identification and exclusion for illness/treatment of infections 

Policy: - 

• The Nursery Management Team ensure that all staff have appropriate resources and knowledge through induction procedures, policies, training, meetings, and memos. 

• The Nursery manager will ensure that all parents receive details of this policy. 

• The Nursery Management Team will keep a record of illness’ and will use this information to ensure appropriate hygiene measures within the Nursery, information for parents and to determine if there is a need to gain advice from the Health Protection Team or report to Ofsted. 

• The Nursery Management Team ensure that there is a team of in house ‘bank staff’ to assist in covering staff absence due to illness wherever possible. 

• Nursery staff ensure that all areas, equipment, and resources are clean through efficient hygiene practices (schedules, risk assessment) and routines. 

• Nursery staff ensure that they follow Nursery Procedures for effective hand, toilet and nappy hygiene whilst maintaining the highest quality of care for all Nursery children. 

• Nursery staff help to raise the children’s awareness of good hygiene practices by consistently teaching them about the importance of hand washing, cleaning teeth, nose wiping and disposal of tissues (catch it, bin it, kill it), spread of infection through coughing and sneezing and using the toilet correctly. 

• Nursery parents are requested to ensure that their children are fit and healthy to attend Nursery, to inform the Nursery if their child has been unwell and to collect their child from Nursery if they become ill. 

Dizzy's Day Nursery aims to provide an inclusive environment and does not wish to exclude children for health reasons unless absolutely necessary. The Nursery works collaboratively with parents, emphasising open communication and information sharing. We understand that children may experience various symptoms, such as loose stools caused by teething or food intolerances, which might not warrant time off. However, Dizzy's Day Nursery reserves the right to refuse admission to any child who appears unwell, sick, or unfit to participate in the session upon arrival. If a child becomes unwell during their time at the Nursery, parents or carers will be contacted and required to collect them promptly. 

Nursery staff and management do not have medical training beyond Paediatric First Aid. Decisions are made on a best judgement possible given the information to hand with a view to the wellbeing of the individual child and all of the other children. A medical professional should be contacted by parents wishing to gain medical advice/information. 

Children must be kept away from the Nursery if they are suffering from the following: 

• Chicken Pox – children must remain away from the Nursery from five days from the onset of the rash/spots. The spots must be dry before returning, meaning that in severe cases, children may need longer than five days off before they can return. 

• Mumps – children must remain away from the Nursery until five days after the swelling first appeared. 

• German measles- children must remain away from the Nursery for six days after the onset of the rash. 

• Sickness – children must remain away from the Nursery until well again and must be symptom free for a minimum of 48 hours. 

• Diarrhoea – children must remain away from the Nursery until well again and must be symptom free for a minimum of 48 hours. 

• Other contagious illnesses which put others at risk – please seek advice from the Nursery or consult a doctor. 

• Antibiotics – children with infections requiring antibiotic treatment can attend their Nursery sessions, as long as they are well enough in themselves. Staff can administer antibiotics that are prescribed by a doctor provided that the first dose is administered away from nursery and the child kept away from nursery for the first 24 hours of treatment. 

If a child becomes unwell during their time at Nursery, a member of staff will contact the child’s parent/carer to take the child home. 

If a child needs to take prescribed medicine whilst in the care of Dizzy’s Day Nursery, the following procedure applies: 

• A first dose of antibiotics must be administered by the child’s parent and the child kept away from nursery for the first 24 hours. 

• Medication is handed over to a member of Nursery staff and recorded on a medicine form by the child’s parent/carer. The parent/carer must give written details of the dosage and times. This must be signed by the parent/carer and the time of the child’s last dose must be recorded. 

• Medicines must be clearly labelled with the prescription label, and the expiry date checked. The spoon or syringe needed must be supplied with the medicine. Nursery does not supply medicine spoons or syringes.

• Medicines will be stored in a medicine compartment in the fridge. 

• Medication will be administered by a member of staff with a minimum Level 3 qualification and witnessed by another member of staff. The time will be recorded and signed. 

• At the end of the child’s session, the parent/carer is required to take the medicine home and will be asked to check and sign the medicine record. 

Please note that nursery does not administer paracetamol or ibuprofen medications without a written diagnosis and care plan for the child. 

Children who need paracetamol or ibuprofen medication before arrival at nursery are not generally considered fit and well enough to attend. Please seek advice before setting off for nursery.

Children are classed as vulnerable due to their young age. It is important to remember that very young children cannot communicate their symptoms, but with a temperature, infection, upset tummy or teething pain, they can feel very unwell indeed. Children cannot ‘muddle through’ the way that adults often do. They need sufficient time to rest and for their systems to recover before returning to nursery. 

Management and staff at Dizzy’s are fully aware of the pressures caused to families when a child requires time away from the Nursery due to illness. However, whilst being sympathetic, we must also safeguard the health of all Nursery users. Parents who wish to contribute to this policy can speak to Liz, Sam or Charley. 

 


 Safeguarding Children

 Our prime responsibility is the well-being of all children in our care. Sadly, we have to be aware that child abuse exists in our society and as such we have a duty to children/parents/carers and staff to act quickly and responsibly in any instance that may come to our attention. To ensure the safety of the children in our care;

- Staff attend safeguarding children courses

- Staff are made aware of revised safeguarding issues

- Dizzy's Day Nursery ensures that confidentiality is maintained at all times

- All staff working within the provision are police checked through the Criminal Records Bureau

- Adults are not left alone with individual children or small groups for long periods of time

- Adults who have not been fully checked will not be able to change nappies or help with toileting without direct supervision

- Where abuse at home is suspected, Dizzy's Day Nursery will continue to welcome the child and family while investigations continue

Parental Involvement

Parents are welcome to visit the nursery at any time either to spend time with their child, breastfeed or be here for a child's nursery birthday party.
We offer numerous opportunities throughout the year for parents and extended family to take part in nursery events.
There are two parents evenings and one Saturday morning session each year when parents are invited in to catch up with their child's key person and nursery developments.
All parents are welcome to volunteer to spend time at nursery, joining in with sessions. 
We welcome all parent feedback and regularly ask for it, we also welcome parent involvement in our development projects and nursery activities. 
We have parent volunteers at all of our Forest School sessions - please feel free to join in. 

Security

Security in the nursery is of paramount importance and we have policies in place to ensure the children's safety at all times. Visitors are by appointment only and we ask all parents and carers to ensure that when entering and leaving the nursery that they do not let other adults in unless there is a member of staff present to identify them. There is a security catch on the front door to make sure that children cannot open the door from the inside. Please make sure that you follow instructions for opening the door and that children are not taught to open the door themselves.

Behaviour

Dizzy's Day Nursery promotes behaviour that encourages respect for each individual, co-operation with each other and opportunities for play within a safe, caring and inclusive environment.

- Be positive, consistent and fair

- Encourage, support and praise positive behaviour

-Consistently maintain accepted standards of behaviour, politeness, good manners and respect for others

- Be a positive role model for the children with regard to friendliness, care and courtesy

Admissions and Attendance 

Dizzy's Day Nursery welcomes all children and families.  We provide care for children aged 3 months to 11 years and are registered with Ofsted; EY233205.
Dizzy's Day Nursery provides full daycare, sessional daycare, funded preschool sessions and an Out of School Club.   For full details of sessions offered and the Terms and Conditions that apply, please see the Nursery and/or Out of School Club Terms and Conditions and Registration forms.
Visits by parents and carers and children are both welcomed and encouraged prior to booking a place.
We endeavour to to be flexible with reference to children's attendance in order to meet each family's needs within the organisational structure of the nursery.
We must have all the completed registration forms with current, up to date information, before a child can start nursery.
Attendance at Dizzy's is non-compulsory, you do not have to attend sessions booked, however there is an expectation that you will inform nursery if your child is going to be absent.  Please do this by telephone or email.  
When you claim 'funded' sessions for your 2, 3, 4 year old child, please be aware that although attendance is non compulsory - there is an expectation that your child will usually attend the sessions claimed for.  Please inform us if your child is going to be absent. 
  
Dropping off and collecting children- When dropping off and collecting your child at the nursery we ask you to sign your child in and out. Your child will remain your responsibility until you have signed in and after you have signed out.

Children may only be collected by their named carer. If the named carer will not be collecting a child as normal, nursery must be notified in advance and be provided with a passport photograph and/or a password of whoever is collecting on behalf of the named carer so that staff can carry out necessary identity checks before releasing the child.

Complaints

Dizzy's Day Nursery has a full complaints policy. If you have a complaint or feel that there is an issue we should address please speak to your child’s room leader or the nursery manager.  

It is important to us that you feel comfortable letting us know about anything which you are unhappy with.  

However, if you feel unable to speak to us please contact Ofsted Early Years our regulatory body at Ofsted Early Years on: 0300 1231231

Share by: